[Typhoon Podul Notice]
iVideo Store Service
The iVideo Taipei Store will operate as usual, open daily from 9:00 AM to 6:00 PM, providing on-site rental, pickup, and return services.
Other Pickup Methods
Orders scheduled for pickup at 7-Eleven or OK convenience stores in Taiwan, as well as Taoyuan Airport counters, will be available for collection at the reserved locations on your scheduled pickup date.
Home Delivery Service
Deliveries will proceed as usual and are expected to arrive one day before your scheduled pickup date.
If your pickup location is in an area where work is suspended due to the typhoon and logistics services are halted, your package delivery will be delayed.
You can check your order’s delivery status two days before your pickup date via your rental records.
Travel Plan Changes
If you need to cancel or reschedule due to typhoon-related disruptions, please notify us via Line, and our customer service team will assist you promptly.
Line ID: @ivideo (please include the “@”)
Thank you for your understanding and cooperation.